Refunds and returns

Do you offer refunds?

No we don't.

Can I exchange an item purchased online at a Humanature store?

Yes, you can, if we receive the product back unopened and in a condition that allows it to be sold.

How do I return goods which are damaged or not the same as what I ordered?

Please contact us ASAP if your order arrives damaged or differs from what you ordered. We will replace it.



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