Refunds and returns
Do you offer refunds?
No we don't.
Can I exchange an item purchased online at a Humanature store?
Yes, you can, if we receive the product back unopened and in a condition that allows it to be sold.
How do I return goods which are damaged or not the same as what I ordered?
Please contact us ASAP if your order arrives damaged or differs from what you ordered. We will replace it.